Tech Support Request

Can’t log onto the right network? Please do the following:

  1. Reset the device, then try again
  2. If that doesn’t help please forget the wifi network from your saved networks list and delete your saved password and/or keychain
  3. Still not working? Please complete the form below

Experiencing slow wifi speeds? Please do the following:

  1. Reset the device, then try a speed test: speedtest.net
  2. Screenshot the results and upload it when completing the form below

Trouble with bookings or the member portal?

Please visit the Happiness Team desk or email hello@creativecubes.co and we’ll give you a hand.

Name(Required)
Workstation, Laptop, Tablet, Smart-Phone, Other
Apple, Dell, Samsung, IBM, etc
Windows, Mac OS, iOS, Chromebook, etc
Please include as much detail as possible here. Tech support is able to solve the issue faster if they're able to replicate it so please outline the steps you took when you identified the issue. Please also include any solutions you've tried that haven't worked so we can rule these out.
Drop files here or
Max. file size: 50 MB.