From my seat here at CreativeCubes.Co, I want to share some of the fundamental shifts going on in the market and how we’re really focused on delivering a dynamic hospitality experience that activates commercial real estate and enhances asset value whilst being an unmatched experience for the surging demand for flexible office accommodation.
From day 1 at CreativeCubes.Co, haven’t been about just providing offices and coworking; we’ve been dialled into fostering communities where friendships flourish, and businesses thrive and if you’ve been to any of our places I’m confident you’ve experienced it.
Hospitality is more than a gesture; it’s a philosophy ingrained in every aspect of our operations. We prioritise creating an environment where every member feels like they belong, valued and supported, leading to increased satisfaction and productivity. Our commitment to hospitality goes beyond offering amenities; it’s about cultivating meaningful connections.
Building Lasting Connections
At CreativeCubes.Co, we understand that relationships drive success. That’s why we prioritise building lasting connections among our members. Through curated networking events, workshops, and social gatherings, we facilitate interactions that go beyond business transactions. Our data shows that 93% of our members have forged valuable partnerships within our community, leading to increased collaboration and innovation.
Personalised Experiences
We believe in tailoring experiences to meet the unique needs of each member. Our dedicated community managers (Happiness Team Leaders) are always available to provide personalised support, whether it’s assisting with workspace setup or working with our wider teams to organise customised events. This personalised approach has resulted in a satisfaction rate of over 98% among our members, highlighting the impact of hospitality on overall experience.
Creating Belonging
One of the key pillars of hospitality is creating a sense of belonging. At Cubes, we strive to make every member feel like they’re part of a larger family. From welcoming gestures to inclusive initiatives, such as diversity and inclusion programs, we ensure that everyone feels valued and respected. As a result, our retention rate is strong, showcasing the importance of fostering a supportive community.
Measuring Impact
We understand the importance of data in assessing the impact of hospitality on our coworking spaces. Through regular surveys and feedback mechanisms, we gather insights into member satisfaction, engagement levels, and collaboration rates. Our data-driven approach allows us to continuously refine our hospitality strategies and ensure that we’re meeting the evolving needs of our community.
Looking Ahead
As we look to the future, hospitality will remain at the forefront of our approach. We’re committed to expanding our offerings and creating even more opportunities for meaningful connections.
We are working with dozens of landlords and asset owners to help them bring a hospitality first approach with all of our products and services that are in demand from those seeking not just physical space but are increasingly seeking creative vibrant environments that inspire collaboration, creativity, and innovation.
The demand for such transformative spaces is reshaping the commercial real estate market, challenging landlords and asset owners to reassess their approach to leasing and property management… but we’re here and we’re able to help!
CEO, CreativeCubes.Co
